Care Plan is a kind of insurance that works like a replacement printer located in our headquarters, working on your behalf.
During the time of repair, we assign equivalent printing capabilities for you and deliver the printouts without additional costs. Care Plan is available in all EU countries.
No risk of delays or production stoppages
Security provided for the whole repair time
Mitigating any risk of delays
It works even after the warranty period
It works even if the printer is damaged by your fault
HOW IT WORKS
Purchase Care Plan
Register your printer's serial number
If your device needs repair, send it to us
During repair time we create a virtual printer. It has capabilities equivalent to yours.
You send us files, we make the prints and ship them to you.
Printing potential is equal to the capabilities of the printer being serviced. It means that there are the same time and size restrictions. We print from the powders that you have been ordering before. All the printing costs, including materials, remain on our side. We send the printouts once a week.
The last printouts will be delivered with the repaired printer.